Privacy Policy

Information We Collect

Information you give us. When you request an inspection or estimate, call, text, or email us, we collect what you provide, such as your name, phone number, email address, property address, the services you need, how urgent the project is, whether it involves an insurance claim, your preferred contact method, and any notes or details you share.

Information collected automatically. Our website is hosted by Squarespace, which uses cookies and similar technologies to operate the site and provide basic visitor statistics, such as pages viewed, browser type, device type, and general location based on IP address.

How We Use Your Information

We use your information to respond to your request, schedule inspections and estimates, prepare proposals, perform and follow up on work, communicate with you about your project, and improve our website and services. If you apply for a job, we use your information to review your application and contact you.

Calls, Texts, and Emails

When you submit a request and check the consent box, you agree that we may contact you about your request by phone, text message, or email. Message and data rates may apply. You can ask us to stop contacting you at any time, and you can reply STOP to any text message to opt out. We do not share your mobile number or text-messaging consent with third parties for their marketing purposes.

How We Share Information

We do not sell your personal information. We share it only as needed to run our business, for example:

• With service providers that help us operate, such as our website host, email provider, and customer management software

• With your insurance company or adjuster, when you ask us to help with a claim

• With manufacturers, when needed to register a product warranty for your project

• When required by law, or to protect our rights, property, or safety

Third-Party Links

Our site links to other services, such as our Facebook page. Those services have their own privacy practices, and this policy does not cover them.

How Long We Keep Information

We keep your information for as long as needed to provide our services, honor warranties, keep business records, and meet legal obligations.

Security

We take reasonable steps to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. You can also set your browser to block or delete cookies, though some site features may not work as intended.

Children

This website is meant for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last revised.

Contact Us

Questions about this policy or your information can go to Southernridgeexteriors@gmail.com or 678-409-9120.